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Western PurClean

Western PurClean™ FAQs

WHAT TYPE OF PRODUCT ARE YOU USING?
The product we are using is called Vital Oxide, a powerful but least-toxic disinfectant often used in residential, commercial, and hospital settings.

DOES THE TREATMENT KILL THE CORONAVIRUS/COVID-19?
There are a lot of false claims circulating right now about various products and services being able to kill COVID-19 and the coronavirus that causes it. The disinfectant product we use, Vital Oxide, is listed on the EPA List-N for specific use against the SARS-CoV-2, which is the causal agent of COVID-19. It is already EPA-registered and labeled for use on hard, non-porous surfaces against a wide variety of other pathogens as well, including coronaviruses (specifically feline coronavirus and canine coronavirus) and the influenza strains that caused two other global outbreaks – swine flu and avian flu. When applied at full strength in accordance with the product label, this powerful disinfectant will kill 99.99% of bacteria, fungi, and viruses on hard, non-porous surfaces while still sanitizing soft, porous surfaces.

DO PESTS CARRY THE CORONAVIRUS?
Not that we know of. Many pests are proven vectors for a variety of other pathogens, but so far, there is no indication that pests carry the coronavirus that causes COVID-19.

IF OUR AREA IS ORDERED TO SHELTER IN PLACE, WOULD WESTERN FUMIGATION STILL BE ABLE TO SERVICE MY BUSINESS?
Yes. The U.S. Department of Homeland Security has designated exterminators as “essential service” providers, stating that all such providers have a "special responsibility" to maintain normal work schedules and provide services.

HOW ARE YOU PREVENTING YOUR TECHNICIANS FROM SPREADING OR CONTRACTING THE CORONAVIRUS?
Our number one priority is the protection of all our employees and our customers. We follow CDC guidelines on social distancing and maintain a minimum 6-foot distance from others during the course of business. We have implemented robust policies and practices across our business to address current and new issues which may arise in the coming weeks. For example, we have instituted employee travel bans, provided health and hygiene best practices information to all employees, and instituted many other new policies for employees and customers including new equipment and vehicle cleaning practices, ensuring the use of personal protective equipment (PPE), and making sure to discard that equipment after each service. We have implemented social distancing measures, instructed all employees to stay home if they are sick, and are sending daily reminders to make sure we stay vigilant.

HOW DOES THE TREATMENT WORK? WHAT DO YOU ACTUALLY DO?
Our Western Fumigation PurClean™ disinfection service includes trained technicians carefully wiping down all high-touch surfaces in the treated area. They then mist the strong disinfectant using specialized equipment, and let it dry undisturbed, typically for 10 to 15 minutes.

  • Wipe down treatment – This application includes all inanimate human touch points, such as light switches, door handles, file cabinet drawer pulls, desk handles, etc. These areas will be treated with full-strength Vital Oxide using a microfiber wipe cloth.
  • Light misting treatment – After the wipe-down application to touch points, we will treat the entire space with a fine mist of the disinfectant to ensure that all other areas have been treated.

CAN OUR BUSINESS REMAIN OPEN WHILE YOU TREAT?
The Western Fumigation PurCleanTM disinfection service is best rendered after hours or otherwise when the building is unoccupied. In 24-hour facilities or other businesses that need to remain open during service, we can designate and treat unoccupied zones in rotation to allow most operations to continue during the service. (Note: A 10x20 foot zone can be treated in approximately 30 minutes, which includes application and drying time.)

IS THERE ANYTHING WE NEED TO DO TO PREPARE THE SITE FOR THE DISINFECTION TREATMENT?
Prior to treatment, customers need to remove dust and dirt from the areas to be treated so the treatment has maximum impact, and place paper and other items that might be damaged from contact with the liquid mist into drawers, storage areas, or trash bags away from the area being treated. Exposed food should be stored. We will limit treatment to the “wipe-down” method for all electronic equipment such as display monitors, computer terminals, TVs, electric motors, wiring, circuits, etc.

IS THE DISINFECTANT YOU USE TOXIC?
No. The disinfectant product we use is rated by the EPA as Toxicity Category IV, their lowest toxicity rating, defined as “practically non-toxic and not an irritant.” It contains no ozone-harming volatile organic compounds (VOCs), and is mild on skin, hard surfaces, and fabrics.

WILL I HAVE TO RINSE TREATED FOOD PREP AREAS BEFORE USING THEM AGAIN?
No. The product we use is rated “no rinse required on food contact surfaces” category D2, by NSF International, meaning it is approved for use in commercial or residential kitchens to control bacteria, viruses, and mold without the need to wash/rinse the area with water after it is applied.

WHY ARE WESTERN FUMIGATION TECHNICIANS WEARING MASKS & PROTECTIVE CLOTHING?
The safety of our employees and customers is our highest priority. We selected the product Vital Oxide partly due to its high efficacy, and partly due to its very low toxicity (see above). While PPE is not required, our technicians wear PPE for their own personal protection, to follow Western Fumigation guidelines, and to follow current CDC guidelines.

HOW LONG WILL THE DISINFECTION TREATMENT WORK AFTER THE SERVICE IS COMPLETE?
After being applied at full strength in accordance with the product label, we let the disinfectant dry undisturbed, typically for 10 to 15 minutes, at which point it will have eliminated 99.99% of all bacteria, fungi, and viruses on hard, non-porous surfaces and will have sanitized soft, porous surfaces. Like any other disinfection treatment, surfaces can be re-contaminated after treatment. No service provider or product manufacturer should claim that their product or treatment "kills COVID-19 for seven days" or something similar. With that in mind, we recommend retreatment of areas that have been occupied by someone showing COVID-19 symptoms.

HOW LONG WILL I HAVE TO KEEP THE AREA CLEAR OF PERSONNEL AFTER TREATMENT?
Keep the area clear of persons or animals until the product is dry. We recommend waiting a minimum of 20 minutes before a treated re-entering a area, but drying time will vary depending on humidity and other environmental factors.